GROW YOUR BUSINESS
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Key Questions For Growing Your Business

The Internet offers major benefits for small business owners. Knowing what the important questions are is the key to gaining the best online results.

Ask yourself about your operations and strategy

Have I looked into the digital opportunities for improving my results and business value?

There are two main reasons for investing in professionally written content. The first is that your website  is often your frontline communication with potential new customers. The other is that Google’s algorithms have developed to the degree that they can read your site like a human would, and will downgrade your search ranking if they find any spelling or grammar errors. Being found on Google is a high priority for many businesses, so you don’t want to jeopardize it with poor writing.

Do I understand my customer demographics based on solid analytical data, and plan my sales strategy accordingly?

Fresh new content is important for a couple of reason. It is a key measure that directly impacts your ranking with Google. It also provides interest to keep your audience engaged.

Am I using the sales data I have gained over the last few years to guide my current marketing campaigns?

It’s pretty common in a small business to struggle to find the money for sales and marketing. It’s the nature of running a small business, but at some point when you decide to grow your business you’ll need to find a way to allocate something towards advertising. It will always be a struggle and you may need to bite the bullet, but the thing to keep in mind is that whatever you invest into a well planned marketing campaign will produce a positive return, for your business and for your income.

Am I investing in self development and additional skill training for my key staff?

Search Engine Optimisation of your website should be a high priority. Rather than being a one-off process, SEO should be an on ongoing priority. Publishing new well-written content that is focused on a specific topic, with an optimal level of key word references will ensure that your website maintains a high level of search engine optimisation.

Am I employing people in my business who can eventually take over my role?

The days of gaining organic sales and enquiries online has long gone. If you want sales enquiries from your website, or driven by social media,  then you need to be marketing online. The online process is different to the traditional method of running general ads in printed media. Social media and Google advertising is very targeted, which means you only pay for advertising that is reaching your target audience. But online marketing involves more than a simple single level advert. It is more sophisticated and subtle and involves communicating your message across several platforms to your target customer.

Have I got a clear vision for my life after this business that includes cashflow and personal goals?

Reviews and testimonials are becoming more and more important for businesses. Potential customers who are considering doing business with you are more than ever reading reviews and testimonials on your website, Google, Facebook and many other review platforms before making their decision. Positive reviews develop credibility with your audience and increases your business ranking with Google and Facebook.

Do I have a plan for selling or exiting my business?

If you own a business, it is a natural consequence that at some point you will want to exit that business, to retire or move on to another venture. If you don’t have a clear plan for leaving your business you will inadvertently default to the circumstances at the time. Having a goal or plan for leaving your business is so important because this will put in place the framework you will need to begin making your business more suitable to sell or exit.

Do I have a business coach or mentor who I can bounce ideas off and get guidance from?

Social Media is very effective and efficient at engaging and building your audience and potential customers. It is not usually the best approach to use Facebook and Instagram to promote or sell your goods and services directly, but social media is excellent for driving traffic to your website  to enquire about your goods and services.

Questions about the digital performance of your business

Is your Local Search and Google My Business profile fully configured and working?

Google ‘My Business’ and ‘Local Search’ are as important now as having an effective website and strong social media presence. Google channels much of its search traffic down a localised search path. Users are guided and encouraged to view your local competitors where your star rating and customer reviews are incredibly important in determining who they choose to click on.

Do you have some type of online marketing plan for your business?

The days of gaining organic sales and enquiries online has long gone. If you want sales enquiries from your website, or driven by social media,  then you need to be marketing online. The online process is different to the traditional method of running general ads in printed media. Social media and Google advertising is very targeted, which means you only pay for advertising that is reaching your target audience. But online marketing involves more than a simple single level advert. It is more sophisticated and subtle and involves communicating your message across several platforms to your target customer.

Has your website been optimised to perform as well as possible in the search results?

Search Engine Optimisation of your website should be a high priority. Rather than being a one-off process, SEO should be an on ongoing priority. Publishing new well-written content that is focused on a specific topic, with an optimal level of key word references will ensure that your website maintains a high level of search engine optimisation.

Has your website content been professionally written, is it concise and easy to read?

There are two main reasons for investing in professionally written content. The first is that your website  is often your frontline communication with potential new customers. The other is that Google’s algorithms have developed to the degree that they can read your site like a human would, and will downgrade your search ranking if they find any spelling or grammar errors. Being found on Google is a high priority for many businesses, so you don’t want to jeopardize it with poor writing.

Are you regularly updating your content and adding new material to your website?

Fresh new content is important for a couple of reason. It is a key measure that directly impacts your ranking with Google. It also provides interest to keep your audience engaged.

Have you establish an advertising budget based on sales revenue?

It’s pretty common in a small business to struggle to find the money for sales and marketing. It’s the nature of running a small business, but at some point when you decide to grow your business you’ll need to find a way to allocate something towards advertising. It will always be a struggle and you may need to bite the bullet, but the thing to keep in mind is that whatever you invest into a well planned marketing campaign will produce a positive return, for your business and for your income.

Are you using Facebook and Instagram as a method of gaining visitors to your website?

Social Media is very effective and efficient at engaging and building your audience and potential customers. It is not usually the best approach to use Facebook and Instagram to promote or sell your goods and services directly, but social media is excellent for driving traffic to your website  to enquire about your goods and services.

Do you post customer testimonials and encourage customers to review you online?

Reviews and testimonials are becoming more and more important for businesses. Potential customers who are considering doing business with you are more than ever reading reviews and testimonials on your website, Google, Facebook and many other review platforms before making their decision. Positive reviews develop credibility with your audience and increases your business ranking with Google and Facebook.

Got some questions of your own?

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